The next step is to schedule a good time to bring in your vehicle for repairs. If you need us to come and pick-up your vehicle from your place of employment or at your home, we are more than happy to do that. This final step in the hail repair process is where everything comes together – and we make it as convenient and stress-free as possible.

Before Scheduling: Preparation Checklist

Essential Information to Have Ready

Make scheduling smooth by gathering these details beforehand:

Insurance approval: Confirm your claim is approved and you have authorization
Claim number: Your insurance claim reference number
Written estimate: Copy of adjuster's estimate or supplement approval
Deductible amount: Know what you'll owe out-of-pocket
Your availability: Preferred dates and times for drop-off/pickup
Transportation needs: Whether you need rental car assistance
Vehicle information: Year, make, model, and current mileage

Questions to Ask When Scheduling

How long will repairs take?
Can I drop off after hours or on weekends?
Do you provide rental cars or pickup service?
Will you contact me if additional damage is found?
Can I schedule a specific delivery date?
What payment methods do you accept?
Do I pay my deductible at drop-off or pickup?

Scheduling Options: Choose What Works for You

Traditional Drop-Off Service

The classic approach – bring your vehicle to the shop:

Drop-off times: Usually during business hours (7am-6pm)
After-hours drop-off: Many shops offer key drop boxes for convenience
Initial inspection: Final walk-through to confirm damage
Timeline confirmation: Exact completion date established
Personal contact: Meet the technicians who'll work on your vehicle

Mobile Pickup and Delivery Service

The most convenient option – we handle transportation:

Free pickup: We come to your home or workplace
No interruption: Continue your day without missing work
Secure process: Insured drivers and documented condition
Progress updates: Text or email notifications throughout repairs
Delivery to you: Vehicle returned clean and repaired

Mobile On-Site Repair

For ultimate convenience, repairs performed at your location:

Your driveway: Repairs done while vehicle stays home
Workplace parking lot: Fixed during your work shift
Watch if you want: See the PDR process in action
Weather dependent: Requires suitable conditions and space
Best for: Smaller damage jobs that can be completed in one visit

Understanding Repair Timelines

Typical PDR Timeframes in Oklahoma

Repair duration depends on damage severity:

Minor hail damage: 1-3 days (20-40 dents)
Moderate damage: 3-7 days (40-80 dents)
Severe damage: 1-2 weeks (80+ dents or large dents)
Extreme cases: 2-3 weeks (golf ball size hail, extensive damage)
On-site mobile repairs: 4-8 hours for minor damage

Factors That Affect Timeline

Number of dents: More dents = more time
Dent location: Some panels are harder to access than others
Vehicle type: Aluminum panels require different techniques
Paint condition: Brittle or damaged paint may need extra care
Parts availability: If any parts need replacement
Shop workload: Busy season may extend timelines

Oklahoma Hail Season Considerations

During peak season (April-June), plan ahead:

Schedule as soon as claim is approved
Expect 1-2 week wait times for shop availability
Mobile service may be faster during high-volume periods
Consider scheduling during off-peak hours
Be flexible with dates if possible

Rental Car and Transportation Options

Insurance Coverage for Rentals

Understanding rental car benefits in your policy:

Check your policy: Rental coverage is often optional
Daily limits: Typical coverage is $30-50 per day
Duration limits: Usually covers reasonable repair time
Activation: Must be claimed when filing hail damage claim
Direct billing: Most shops work with rental companies directly

Rental Car Arrangements

How Hail Depot helps with rental cars:

Partnerships with Enterprise, Hertz, and local rental agencies
On-site rental car delivery to our shop
Help with insurance paperwork and authorization
Coordinate return of rental when your vehicle is ready
Direct billing to your insurance when covered

Alternative Transportation

If you don't need a rental car:

Pickup/Delivery service: No need for rental with our mobile service
Loaner vehicles: Some shops offer complimentary loaners
Rideshare arrangements: Uber/Lyft reimbursement from some insurers
Work from home: Schedule during remote work days
Weekend repairs: No transportation needed if scheduled Friday-Monday

Day of Drop-Off: What to Expect

Preparing Your Vehicle

Before bringing your car in:

Remove all personal items from vehicle
Clean out trunk and glove compartment
Note current mileage
Take photos of interior condition
Remove toll tags, parking passes, and garage door openers
Have just enough fuel (no need to fill up)

Check-In Process

When you arrive at the shop:

Documentation review: Verify estimate and insurance information
Vehicle walk-around: Confirm all damage to be repaired
Pre-existing damage: Note any damage not related to hail
Personal items: Final check that you've removed everything
Keys and paperwork: Hand over keys and any required documents
Contact preferences: How you want to receive updates
Rental car setup: Pick up rental if arranged

Payment Discussion

Understanding payment arrangements:

Insurance payment: Most shops accept assignment of insurance payment
Deductible: Usually paid when picking up vehicle
Payment methods: Cash, check, credit cards accepted
Supplements: How additional costs will be handled
Written agreement: Get everything in writing

During Repairs: Staying Informed

Progress Updates

How Hail Depot keeps you in the loop:

Text message updates at key milestones
Photos of repairs in progress (if requested)
Notification if additional damage is discovered
Advance notice when vehicle is ready for pickup
Same-day responses to questions or concerns

If Additional Damage Is Found

Sometimes more damage becomes visible during repair:

We'll contact you immediately with photos
Discuss whether to repair now or file supplement claim
Contact insurance company on your behalf
Get approval before proceeding with additional work
Update timeline if necessary

Picking Up Your Repaired Vehicle

Quality Inspection Process

Before calling you for pickup:

Technician inspects all repaired areas
Quality control manager performs second inspection
Vehicle is cleaned inside and out
Final photos taken for records
All paperwork prepared

Your Inspection at Pickup

When you pick up your vehicle:

Take your time: Thoroughly inspect all repaired areas
Good lighting: Look at vehicle outside in natural light
Compare to estimate: Verify all listed damage was repaired
Ask questions: Address any concerns before leaving
Before/after photos: Request to see documentation
Warranty information: Understand what's covered

Final Paperwork

Completion certificate for insurance company
Final invoice with itemized repairs
Warranty documentation
Payment receipt
Shop contact information for follow-up

Hail Depot's Service Commitment

Why Schedule with Us

Flexible scheduling: Accommodate your timeline and needs
Free pickup/delivery: Throughout Tulsa, OKC, and beyond
Mobile repairs: On-site service for your convenience
Insurance experts: Handle all coordination and paperwork
Rental assistance: Help with transportation arrangements
Quality guarantee: Lifetime warranty on all PDR work
Excellent communication: Keep you informed every step

Service Area

We provide convenient scheduling and service throughout:

Tulsa and all surrounding communities
Oklahoma City metropolitan area
Sand Springs, Sapulpa, Broken Arrow
Mannford and Cleveland, OK
Entire northeastern and central Oklahoma
Travel to you anywhere in the state for large jobs

How to Schedule Your Repair

Contact Methods

Phone: Call for immediate scheduling assistance
Online booking: Schedule 24/7 through our website
Text message: Quick and convenient scheduling
Email: Send your preferred dates and times
Walk-in: Visit our shop for same-day assessment

Information to Provide

Your name and contact information
Vehicle year, make, and model
Insurance claim number
Preferred service type (drop-off, pickup, or mobile)
Your availability and timeline
Transportation needs (rental car, etc.)

Don't Delay – Schedule Today

The final step in recovering from hail damage is the easiest. We handle the hard work while you continue your normal routine. Whether you choose traditional drop-off, convenient pickup service, or mobile on-site repairs, Hail Depot makes the scheduling and repair process simple and stress-free.

Oklahoma hail season keeps our calendars full. The sooner you schedule, the sooner your vehicle will be restored to perfect condition. Don't let minor damage turn into rust and deterioration – schedule your auto hail repair appointment with Hail Depot today.

Schedule Your Auto Hail Repair Appointment