Privacy Policy
Last Updated: 1/28/2026
At Hail Depot, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We collect information that you provide directly to us, including:
- Contact Information: When you submit our contact form, we collect your name, location, email address, and phone number.
- Service Requests: Information about your hail damage repair needs and inspection requests.
- Communication Records: Records of your communications with us, including emails and phone calls.
- Automatically Collected Information: We may collect certain information automatically, including IP address, browser type, device information, and usage data through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inspection requests and service inquiries
- Schedule and coordinate mobile hail damage repair services
- Communicate with you about our services and your appointments
- Send you service updates and confirmations
- Improve our website and services
- Comply with legal obligations and resolve disputes
- Protect against fraudulent or illegal activity
3. How We Protect Your Information
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Secure data transmission using encryption (SSL/TLS)
- Secure storage of personal information
- Access controls limiting who can view your information
- Regular security assessments and updates
- Employee training on data protection practices
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business.
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
- With Your Consent: We may share information with your explicit consent.
5. Your Rights and Choices
You have certain rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out: You can opt out of receiving marketing communications from us at any time.
- Data Portability: You can request a copy of your data in a commonly used format.
To exercise any of these rights, please contact us using the information provided below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us understand how you use our site. You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.